When you submit a ticket, I will help guide you through written replies and linking to FAQ/documentation that can better assist you.
I am taking the weight off your shoulders. If any problems arise, I will deal with them on your behalf, all you have to do is fill out the request form.
What I will do:
- WordPress Updates
- Weekly/Daily backups
- Backup files are stored locally or offsite.
- Email Support.
- 1- 2 Hours of content updates.
- 24/7 Security Hacked site clean-up.
1 – 2 hours of updates
- I will upload your blog content/ images/videos. Create/edit content.
- This also includes dealing with errors and problems that may arise. Even if you have to deal with a third party, I deal with them on your behalf, as long you provide me with all the information that I need to fix the issue.
If work hours go over your purchased time, I charge $95/h.