When you submit a ticket, I will help guide you through written replies and linking to FAQ/documentation that can better assist you.

Request Maintenance

I am taking the weight off your shoulders. If any problems arise, I will deal with them on your behalf, all you have to do is fill out the request form.

What I will do:

  1. WordPress Updates
  2. Weekly/Daily backups
  3. Backup files are stored locally or offsite.
  4. Email Support.
  5. 1- 2 Hours of content updates.
  6. 24/7 Security Hacked site clean-up.

1 – 2 hours of updates

  1. I will upload your blog content/ images/videos. Create/edit content.
  2. This also includes dealing with errors and problems that may arise. Even if you have to deal with a third party, I deal with them on your behalf, as long you provide me with all the information that I need to fix the issue.

If work hours go over your purchased time, I charge $95/h.