Issues With Custom Web Design and Self-install templates.
If you encounter problems with your design or WordPress/ host, feel free to submit a ticket. It may take anywhere from 24 to 72 hours to reply. Depending on your issue, browse our knowledge Center and find a solution. That may be faster, than waiting for me to reply.
Note: You can submit a ticket, however, you need a maintenance package in order for me to fully help you.